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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Rodriguez

March 20, 2026

5  out of  5
rating by Joseph Rodriguez
"Olga is a great car insurance agent—responsive, professional, and very helpful throughout the process. She made everything easy and found me the right coverage. Highly recommend!"
We responded:
"Joseph, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Sam Lamb’s Team—we are always here to help!"
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Gabi Israel

March 20, 2026

5  out of  5
rating by Gabi Israel
"By far the best insurance company I have EVER had. My agent Ebony Bankhead knows her stuff. She has been a tremendous help to me and my family over the years."
We responded:
"Gabi, thank you for your wonderful review of State Farm Agent Sam Lamb’s Team!"
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Ta2dZombie

March 20, 2026

5  out of  5
rating by Ta2dZombie
"Olga has been my State Farm agent for over 10 years, and I couldn’t be happier with her service. She is knowledgeable, responsive, and genuinely cares about her clients. Over the years, she has consistently taken the time to explain my options clearly and make sure I have the right coverage as my needs changed. I highly recommend Olga to anyone looking for a trustworthy and dependable insurance agent."
We responded:
"Thank you so much for the 5-stars, Ta2dZombie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sam Lamb’s Team anytime."
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sara martinez

March 20, 2026

5  out of  5
rating by sara martinez
"Olga is truly amazing to work with. She’s always incredibly helpful, responsive, and goes above and beyond to make sure everything is handled smoothly. No matter the question or situation, she takes the time to explain things clearly and makes the whole process stress-free. I really appreciate her professionalism and kindness—highly recommend her!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Alhambra to know that you had such a wonderful experience with us here on State Farm Agent Sam Lamb’s Team."
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T B

March 19, 2026

5  out of  5
rating by T B
"Ebony is literally the best!!! Her knowledge and wisdom allowed me to protect my family for years to come. She was very transparent and honest and continues to assist me with any questions or updates I need. Thank you Ebony. YOU ROCK!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Wendy Chavez-Rodriguez

March 19, 2026

5  out of  5
rating by Wendy Chavez-Rodriguez
"I highly recommend Olga to anyone seeking guidance or support with insurance matters. Her expertise and genuine care for her clients set her apart as a trusted professional in her field! Whenever I have any questions or concerns she always takes her time and thoroughly explains complex information clearly. She demonstrates a deep understanding of insurance products and processes."
We responded:
"Thank you for the amazing review, Wendy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Reggie Reynoso

March 19, 2026

5  out of  5
rating by Reggie Reynoso
"I want to shout out Olga. She's been our agent for a really long time. Always gives me great advise and answers my questions. I recommend her as your future agent!!!"
We responded:
"Reggie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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JULIANA RAMOS

March 19, 2026

5  out of  5
rating by JULIANA RAMOS
"We've had State Farm for over 6 years and it has been amazing. Olga is amazing! Anytime we have a question I can call her and she goes above and beyond to help us. She is very knowledgeable in what she does and I am never left with a question. I recommend State Farm, ask for Olga. She's amazing."
We responded:
"JULIANA, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Sam Lamb’s Team here in our Alhambra office. "
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Ahmia Malone

March 19, 2026

5  out of  5
rating by Ahmia Malone
"Ebony has went above and beyond with providing me with information for life insurance. All her suggestions made were beneficial in me purchasing my life insurance. I have had my life insurance for several years and anytime I have questions or need adjustments she is always there to help!"
We responded:
"Thanks so much for the amazing review, Ahmia! We really appreciate your support here in Alhambra . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Zaniah T

March 18, 2026

5  out of  5
rating by Zaniah T
"Ebony was incredibly helpful and patient in explaining what insurance plan suited my needs best. She listened closely to what I needed, asked thoughtful questions to make sure she understood my priorities, and never made me feel rushed or overwhelmed! By the end of our conversation, I felt confident that I was choosing a plan that covered all bases."
We responded:
"Zaniah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Sam Lamb’s Team!"
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Erica Lovano McCann

March 18, 2026

5  out of  5
rating by Erica Lovano McCann
"I've worked with Olga for my car and home insurance for over five years, and the experience has been fantastic. From the start, she took the time to walk me through all my options, made sure I understood exactly what I was getting, and helped me find real savings. Over the years, she's helped us navigate policy adjustments and even guided us through an accident claim. Olga is knowledgeable, responsive, and genuinely cares about her clients. It's rare to find an insurance agent who makes the whole process feel so effortless. I highly recommend her and the entire team at Sam Lamb State Farm!"
We responded:
"Thank you so much for the 5-stars, Erica! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sam Lamb’s Team anytime."
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Endy Leyva

March 18, 2026

5  out of  5
rating by Endy Leyva
"I’ve had a great experience with my State Farm agent, Olga. She helped me with both my life and car insurance and made everything easy to understand. She’s always quick to respond and super helpful. I definitely recommend her!"
We responded:
"Thank you Endy for allowing us to be your first choice in insurance and financial services. Life Insurance planning is our specialty, and we are so excited to protect another life with our industry leading permanent life insurance policies! Thank you again for your continued support!"
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Marisa Brown

March 18, 2026

5  out of  5
rating by Marisa Brown
"I just have to take a moment to give flowers to Ebony because wow… working with her has been such a powerful experience 🤍 Life insurance is one of those things that can feel overwhelming, confusing, and honestly easy to put off but Ebony made everything feel clear, aligned, and empowering. She didn’t just “sell” me anything… she truly educated me, broke things down in a way that made sense, and made sure I felt confident in every decision I made. What I love most is that she genuinely cares. You can feel that her intention is to protect families, build generational wealth, and help you move with purpose—not fear. That kind of energy is rare. Because of her, I feel more secure, more prepared, and more in control of my future and my family’s future. And as a mom, that means everything. If you’ve been thinking about getting your life insurance together, stop waiting and talk to Ebony. She’s the one you want in your corner. Period. Thank you for showing up the way you do and for doing this work with so much integrity and heart. 💫"
We responded:
"Thank you Marisa for such a wonderful review. Thank you so much for these words. I’m truly honored you trusted me with something as important as protecting you and your family. Our goal is always to make life insurance feel clear, empowering, and aligned—never pressured—so hearing that you felt educated and confident in your decisions means everything to us. As a mom, you’re already doing so much, and taking this step is a powerful act of love and leadership for your family’s future. We appreciate you more than you know, and we're grateful to be in your corner. If you ever have questions as life changes, we're always here to support you."
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Shantelle Amigable

March 18, 2026

5  out of  5
rating by Shantelle Amigable
"I’ve been working with Ebony for years and she has been quite literally the most helpful, patient, and kind insurance agent I’ve ever worked with. She’s incredibly knowledgeable and has given me so much great advice because I would have just continued being very clueless about my coverage."
We responded:
"Thank you so much for your kind words—and for trusting us over the years. We truly appreciate you. It means a lot to hear that you’ve felt supported, cared for, and guided through your coverage. Our goal is always to make sure you understand what you have, why you have it, and feel confident that it fits your needs. Thank you again for allowing us to be your first choice in insurance and financial services. We're always here anytime you have questions or life changes and we need to review your coverage."
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Lilya Ramirez

March 18, 2026

5  out of  5
rating by Lilya Ramirez
"I’ve had a great experience working with Olga as my insurance agent. She is knowledgeable, responsive, and truly takes the time to understand my needs before recommending coverage options. Olga explains everything clearly, making what can often feel complicated much easier to navigate. What really stands out is her professionalism and genuine care. She’s always quick to answer questions and goes above and beyond to make sure I feel confident in my decisions. I never felt rushed or pressured, just well taking care of. I highly recommend Olga to anyone looking for a reliable and trustworthy agent."
We responded:
"Thank you Lilya for your response. It's been a pleasure helping you with your life insurance needs. We also appreciate your willingness to have your auto insurance quoted. We take pride in being your first choice in insurance and financial services and we look forward to being a resource for you as time goes on! "
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Iiesha Dent

March 18, 2026

5  out of  5
rating by Iiesha Dent
"Thank u! So far so good had a wonderful experience with Ebony who is my agent. She try’s hard to give u the best price and takes the time out to make sure she is professional and sufficient. ❤️ Thanks State Farm"
We responded:
"Thank you Liesha for your feedback! I am so glad that you have a trusted advisor in Ebony! She is the epitome of always trying her very best to exceed her client expectations. I know she appreciates your business very much and we thank you for your continued confidence!"
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Shane Shibuya

March 11, 2026

5  out of  5
rating by Shane Shibuya
"I have been with Sam Lamb for years. I have nothing but good words to say about them. They helped me financially through some personal issues and they really cared about my personal well-being. It really meant a lot to me. They are always very helpful and always available should I have any questions or concerns. I have zero qualms in recommending them to anyone who is looking for insurance."
We responded:
"Shane, thank you so much for the 5-star rating! We are grateful for the opportunity to help you with your auto insurance needs. We can also help with any Life or Disability Insurance needs as well! If you have any insurance questions or need assistance, State Farm Agent Sam Lamb’s Team is just a call or email away!"
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Albert Esparza

September 8, 2025

5  out of  5
rating by Albert Esparza
"Gotta love when you find great people willing to make a difference. Thank you Michael & Olga for the easiest experience purchasing auto insurance. They were willing to stop and welcome in a rare “walk-in”. They did not disappoint in anyway. Highly recommend all of their services."
We responded:
"Thank you so much Albert for taking the time to share your experience with our Agency. I’m sorry that I didn’t get to meet you but I’m hopeful that our paths will cross again. Olga and Michael are exceptional at handling all of your auto insurance needs and we appreciate the confidence you’ve shown in us. We look forward to the next time we can assist you and thank you again for being a State Farm policy holder."
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Jacqueline Harriet

March 28, 2025

5  out of  5
rating by Jacqueline Harriet
"The team at Sam Lamb especially Ebony and Delia who I dealt with directly are wonderful. After dealing with damages from the Eaton Fire I was a frequent caller to their office and they went out of their way to follow up with me and gave great recommendations. Highly recommend contacting their team with any of your insurance needs."
We responded:
"Thank you so much Jacqueline for your review. We want to thank you for the opportunity to be a resource for you and all the other residents that have been impacted by these devastating fires. We will continue to be available anytime you have any additional questions or needs and thank you again for helping spread the word about our Agency! We appreciate all of your support! "
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George Lopez

February 20, 2025

5  out of  5
rating by George Lopez
"I’ve been with this insurance company for 8+ years and not once have I looked into others and that’s because of the service I get from my Rep Olga. She is always quick to reply if I have a question or issue with something! I send everyone I know her way!"
We responded:
"Thank you so much George!! I am so glad to hear the appreciation you have for Olga! I know Olga works incredibly hard to go above and beyond for our policy holders and your support will definitely brighten her day! Thank you again for being a policy holder! "
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Zim

February 19, 2025

5  out of  5
rating by Zim
"I've been with Sam Lamb Agency since before Sam acquired it from Terry Levotch Agency. They have always exceeded my expectations and made it easy to be properly insured. Ebony is my family's Go-To person because she goes out of her way to find us the best policies and prices. She is the best and most professional Agent I've ever worked with. In today's busy world, I usually just send her an email with my specifics (add a vehicle, etc) and she takes care of everything in great time. I use her assistance to insure all of my vehicles, homes and properties. A+"
We responded:
"Thank you so much Bob for taking the time out of your day to write an honest review. Ebony is a critical component of this Agency because of the commitment she has shown year after year to deliver the customer service you’ve experienced. Thank you so much for helping us spread the word on how great Ebony is!!"
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Walter Galvez

January 23, 2025

5  out of  5
rating by Walter Galvez
"I can’t recommend Karla enough! From the very beginning, she went above and beyond to ensure I had the perfect policy to meet my needs. Karla is incredibly knowledgeable, professional, and thorough, always taking the time to explain my options in clear and simple terms. What sets Karla apart is her prompt response time and constant availability. Anytime I had a question or concern, she was quick to respond and always made me feel like a priority. It’s rare to find someone so dedicated and attentive in customer service, and I truly appreciate how seamless she’s made the entire process for me."
We responded:
"Thank you so much Walter for your review! We appreciate your honest feedback and I’ll make sure to share with Karla. We look forward to continuing to be of assistance for all of your insurance and financial service needs. "
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miguel gomez

January 23, 2025

5  out of  5
rating by miguel gomez
"I’ve had an outstanding experience with Karla at State Farm Insurance. From the moment I joined her team she has consistently demonstrated professionalism, reliability, and a commitment to exceptional customer service. Karla is knowledgeable and takes the time to explain policies thoroughly, ensuring I fully understand my coverage options. Whenever I’ve had a question or needed assistance, Karla has responded promptly and with genuine care. Including at odd hours such as weekends. The claims process is efficient and hassle-free, which is a huge relief during stressful times. State Farm also offers competitive rates and a variety of policies that can be tailored to fit any needs. I would highly recommend to reach out to Karla at State Farm for anyone seeking insurance coverage."
We responded:
"Thank you Miguel for all of your support! We are grateful for the trust and confidence you’ve placed, not only in us, but with State Farm. We will continue to strive to be your first choice in all insurance and financial service needs. "
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Joseph Gil

January 22, 2025

5  out of  5
rating by Joseph Gil
"Since coming over to State Farm and having Karla as my agent it has been an amazing experience. Karla has been awesome at getting me the best rate possible and making everything very easy going. I would recommend her to anybody who is looking for a new car insurance."
We responded:
"Thank you so much Joseph for your review! We appreciate your positive feedback and we are so thankful for your support. We will always be available if you need any assistance."
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monica ramos

January 22, 2025

5  out of  5
rating by monica ramos
"Highly recommend their insurance services and ask for Karla. She quickly resolves all of your insurance needs and has excellent customer service. She helps my entire family with our insurance and always answers our questions."
We responded:
"Thank you so much Monica for your review! We are so thankful that you took the time out of your busy schedule to send us your positive feedback. We are committed to delivering exceptional client service every single time. We look forward to continue working with you in the future!"